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Social media & community management / Waymaker Agency

Turn the questions in your comments into content worth coming back for.

For businesses that have something useful to say but no reliable publishing or reply routine. We plan the posts and the conversations that follow.

Discuss my project · 15 minutes ↗See an example ↓

Free fit call. We agree on the work and price before you commit.

Social media & community management: from the initial brief to a checked deliverable
Customer question → Setup demo → Venue inquiry

Inside the engagement

What you can put to work.

DELIVERABLE 01An editorial calendar built around actual customer questions
DELIVERABLE 02Platform-specific posts, captions and a review schedule
DELIVERABLE 03A reply guide with coverage hours, escalation rules and an owner

Social media & community management / The process

From first conversation to handoff.

  1. STEP 01

    Listen first

    Review recent posts and public questions to find recurring buying decisions.

  2. STEP 02

    Plan the series

    Turn a priority question into a demonstration, a practical answer and a clear invitation.

  3. STEP 03

    Publish and respond

    Use approved posts and a reply guide; hand sensitive or account-specific issues to your team.

  4. STEP 04

    Learn from replies

    Review useful conversations, referral visits and recurring questions for the next calendar.

Example project

Picture this in your business.

A balloon decorator answering “Will this work outdoors?” can post a setup example, explain the weather limits, and invite a customer to share the venue and date.

What we’d measure: Relevant replies, qualified direct inquiries and response coverage, alongside reach.

A sample of the work

  1. Customer question
  2. Setup demo
  3. Venue inquiry

Before you book

Is this the right project?

What should I bring?

Your active channels, three recent customer questions and the person who can approve public responses.

What affects the scope and price?

Channels, post volume, approvals and moderation hours are agreed up front. This is not 24/7 support.

Am I committing to a retainer?

No. The first call is to check fit. We’ll recommend a defined project or an ongoing arrangement, spell out the deliverables and fees, and leave the decision with you.

Free / 15-minute fit call

Let’s talk about your social media & community management project.

Bring one example. We’ll use the call to decide what is worth doing first and what should stay out of scope.

Choose a time with Waymaker ↗

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